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To save the household to your library click on the folder icon in the bottom right corner of the window.
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To add a household to the gallery from Create a Sim click on the “save household” icon in the top right navigation bar, choose a thumbnail by clicking on the photo icon until one you like appears, then add a description, once completed click the cloud in the bottom left under the description section to upload to the gallery. If your game once again doesn't perform properly then you know that there is a problem somewhere in your saves, one or more may be corrupted.The Gallery is a place for you to browse, share, and download additional content created by members of the community without having to leave your game. For example, copy your saves from your old The Sims 4 folder into the new one. Now you have a nice, new, clean user data folder you can try adding your old data back into the game gradually, testing after each addition. If your game then works ok the problem was in your user data (most causes for this are incompatible or conflicting CC/Mods). You can find the folder in Documents > Electronic Arts > The Sims 4. Move your Sims 4 folder out onto your desktop and let the game generate a new one (if you have created a symlink to store your Sims 4 folder on an external drive do not move the folder but rename it instead).In-game performance and graphics issues.How much storage is available on your internal drive? About This Mac > Storage.Do you use CC/Mods? If so, have you tried removing them and seeing if that fixes your problem?.Have you tried to repair the game in Origin? Right click on the game in My Games and select Repair Game.Are you attempting to play the normal version of the game or the Legacy Edition?.If your Mac has dedicated graphics this will show up as either NVIDIA or AMD in the right side window, please list the specification here as well. 15" and 16" Intel only MacBook Pro users - click on System Report then Graphics/Displays in the left side list.Please provide the following information, of available (you may need to click on More Info depending on what operating system you're running). You should see a window like one of the ones above, depending on model. If you would like to stop the Gallery from filling up the cache folder with thumbnails you can use Automator to automatically delete them.Ĭlick on the Apple icon in the top left corner of your desktop and select About This Mac. Saves can be synced immediately using a file sharing site and an app called MacDropAny. If you want to play the same save games on two or more Macs you can without having to copy the save files onto an external drive. How to install Sims 4 on an external drive These are bugs which only affect those playing The Sims 4 in OS X and macOS.įor all graphics related queries head to this section. Please read this post for Mac specific bugs. Game icon bouncing up and down in the Dock but not loading Greyed out Play/Install button in Origin You can normally fix simple problems yourself in minutes. Please try these basic troubleshooting steps before posting asking for help.
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In-game performance and graphics issues Make sure your Mac meets the minimum system requirements for the game. Please read these instructions on how to find the information.
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This thread is for Mac specific issues. For general gameplay bugs it's always worth checking Crinrict's Bug Thread as some bugs are gameplay related so therefore affect both Mac and Windows users. Whether your game isn't playing properly or you just want some info on how The Sims 4 should perform on your Mac, please take some time to read through this thread and try out some of the suggestions and troubleshooting tips. Information, Guides and Announcements for the EA app.